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Copy (4) How can I improve the copy quality? Make copies using my Brother machine. The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7). Vertical streaks appear on my copies.
Error Messages (21) "MFC is Busy" or "Connection Fail" error message appears. How can I clear the "PAPER JAM" or "PRINTER JAM" error message? How can I clear the "PLS OPEN COVER" error message on LCD? I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®. I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X) I continue to receive the Error Message "Runtime Error 2147417848 (80010108) Automation Error Brother MFL Pro Control Center" whenI start Windows® XP. I get the error message Type 1,010 when I am trying to scan into Mac OS® 9 I still see the "Toner Empty" message on the LCD even after replacing the toner cartridge. I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machineon my network, I'm getting the message "No devices could be found over the network". I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing theprinter driver and I cannot print. What should I do? I'm using Windows XP. When I try to install PaperPort® 8.0, I get an error message "PaperPort Setup Wizard Terminated" and Ican't remove it from "Add or Remove Programs". The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installedWindows® XP Service Pack 2 (SP2). The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater) The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device). The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x. What does "COMM.ERROR" on the LCD display mean? What does "MACHINE ERROR XX" mean? When Adobe® Acrobat® 5.0 and PaperPort® are installed on the same Windows 2000 system, launching PaperPort®produces one of these errors: - Paperport.exe has generated errors and will be closed by Windows. - Paperport.exe ApplicationError. The instruction at "0x6063a39c" referenced memory at "x025583e3" The memory could not be "read". While I'm scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". Why does my machine display "Awaiting Redial"? Why does the LCD of my machine display "CHANGE DRUM SOON"? More
Fax (23) Can I confirm that the FAX was sent correctly? Can I reduce the size of a received fax on this machine? Change or delete a Group. Do I need a telephone line to send and receive faxes with my Brother machine? How can I configure Windows® XP to send and receive faxes? How do I broadcast a fax to multiple fax numbers? How do I know which receive mode to select? How do I print the received faxes that are stored in memory? (Fax Storage) How do I store One Touch or Speed Dial numbers on my Brother machine for easy dialing? How do I use my Outlook contacts with my Brother PC-Fax software? I am experiencing problems receiving faxes. What can I do? I am experiencing problems sending a fax, what can I do? I am trying to receive faxes into my Windows® PC with the MFC connected to a phone line using distinctive ring. The PC-FAX Receivesoftware is answering all incoming calls, regular ring and distinctive ring. I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes. What can I do? I can't receive a PC-FAX with my Windows PC. I want to use a name from my Windows® NT4/2000/XP address book to send a FAX. The address book is stored on a network share andwhen I try to access the address book it will not open. My FAX/MFC will not Dial. The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7). What does "NG" or "ERROR" on the Transmission Verification Report mean? What is Distinctive Ring and how do I program it? When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards? Why doesn't the machine answer when receiving a call? Why are my sent faxes always received with a black vertical line down the page? More
Linux (50) All print jobs are aborted and nothing is printed. (Linux) Can I use my Brother printer with a 64 bit Linux distribution? (Linux) Command List of brscan. (Linux) Configure and use PC-FAX (CUPS) (Linux) Configure and use the Scan Key Tool (Linux) Configure scan settings without administrator privileges (Linux) Configure the Scan to Email Feature (Linux) Delete a network scanner entry. (Linux) Firewall port requirements of the Scan Key Tool (Linux) How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux) I am unable to print from a client PC to a printer on a print server. (Linux) I cannot install Brother drivers on Debian 10 (Linux) I cannot install the driver when using the Driver Install Tool. (Linux) I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux) I cannot scan from my Brother machine in Ubuntu 16.10 (Linux) I cannot scan when using SELinux (Security-Enhanced Linux) I cannot scan with brscan, brscan2, or brscan3 via USB (Linux) I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file ordirectory" error on Gentoo (Linux) I installed scan-key-tool, but it does not work. (Linux) I want to print using CUPS while keeping SELinux enabled. (Linux) I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the followingerror message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux) I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux) I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux) I'm using openSUSE 11.3. I cannot print to my Brother Machine. (Linux) I'm using SuSE 11.2. I cannot print to Brother monochrome machines. (Linux) I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux) I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux) Important points for specifying the scan area (Linux) Large characters are printed incorrectly. (Linux) My machine prints 2-sided when I select 1-sided printing in the driver (Linux) Paper size settings are unavailable when I print from OpenOffice (Linux) Pre-Required Procedures (Linux) Print command (cupswrapper) (Linux) Print command (LPR) (Linux) Scan using XSane or GIMP (Linux) Send a fax using PC-FAX with LPD/LPRng (Linux) The downloaded driver's name is different from my machine's name. (Linux) The driver installation finished successfully but I cannot print. (Linux) The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux) The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux) To install the printer driver easily using a tool. (Linux) Uninstall printer drivers (Linux) Uninstall Scan-key-tool. (Linux) Uninstall the scanner driver. (Linux) What driver package format is supported by my Linux distribution? When I scan multiple page documents using the ADF, all pages are fed, but only page 1 shows in XSANE. (Linux) When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux) When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I cannotselect anything except "scan to FTP". (Linux) When printing with monochrome laser printer, the print position shifts. (Linux) When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux) More
Mobile (1) The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
Others (4) I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine. My computer hangs when connect with a USB Cable. The keys on the control panel do not respond. The machine does not print anything.
Paper Feed / Paper Jam (4) How can I clear the "PAPER JAM" or "PRINTER JAM" error message? I'm using Windows XP. I can't tell my application to feed paper from the lower tray. My Brother machine misfeeds paper. The paper is skewed when it's printed.
Print (38) Can I print from DOS applications? Can I print from or scan to an Android™ Smartphone? Can I print from or scan to an iPhone, iPod Touch or iPad? Cannot print after a Windows 10 update (June 2020) Change the printer driver settings (Windows / macOS) Delete print jobs from the print queue. I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should Ido? I am sharing my Brother machine from my Windows XP computer and other Windows users are not able to print. I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and imagesare jagged. I cannot print from my computer via network (for Macintosh). I cannot print from my computer via network. (For Windows) I cannot print from my computer via USB. I cannot print with Windows Vista 64bit. I get a mirror image when I print from my Windows 2000/XP PC I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater) I'm using Mac OS X and the Brother machine does not appear in the Print Center or Printer Setup Utility. What can I do? I'm using my Brother machine in a Windows XP / Windows Vista networked TCP/IP environment. I was able to print, butsuddenly I cannot print. Why? I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing theprinter driver and I cannot print. What should I do? I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print. I'm using Mac OS X 10.5 or greater and I'm getting an error messages when I try to print. My FAX/MFC/DCP does not print or prints garbage when printing the first document after starting the PC. My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021) Some characters are missing when printing PDF files from Adobe® Acrobat® /Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this? The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater) The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device). The machine does not print anything. The paper is skewed when it's printed. The printer status is Offline or Paused. The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word2010. The white horizontal lines appears on the printed image from the PaperPort® software Using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. When I print from Adobe® Illustrator® with the ‘Improve Grey Printing’ option enabled, the document with halftone setting does notprint as expected. When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, theright or left hand portion of the page is blank or it prints on a separate piece of paper. When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines areprinted that shouldn't be there. When I share a FAX / DCP / MFC via a Windows XP PC, the machine prints garbage characters. What can I do? When trying to print from Mac OS X the print queue is stopped. Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ? More
Scan (30) Can I print from or scan to an Android™ Smartphone? Can I print from or scan to an iPhone, iPod Touch or iPad? How do I scan a document from the Windows Vista™ Photo Gallery? How do I scan an image and insert it into an Office 2007 application using Windows Vista/Windows 7 How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7? I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should Ido? I am unable to scan using Windows XP Professional x64 Edition with a parallel connection after changing the user account using the"Switch User" option. I cannot scan to network using my Brother machine's control panel or the SCAN key on Mac (10.7 or later) I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X) I cannot scan via USB. (Mac OS X) I get the error message Type 1,010 when I am trying to scan into Mac OS® 9 I'm using Mac OS X 10.4 / 10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in PhotoshopCS3 although I can scan with ControlCenter2 or other applications. What should I do? I'm using Mac OS X 10.5. The network scanning feature does not work when pressing the scan key on the control panel of myBrother machine. I'm using Mac OS X 10.6.x. The network scanning feature does not work when pressing the scan key on the control panel of myBrother machine. I'm using Windows XP. I can't scan or the scanner doesn't work properly after installing the WIA driver. What canI do? I'm using Mac OS X 10.5. When trying to scan using the Brother ControlCenter2 with the USB interface, the ControlCenter2 screenwill close. Scan a document from a Windows Vista application Scan a document from a Windows XP application Scan a document in Windows 8 and Windows 10. Scan a document using "Scanner and Camera Wizard" in Windows XP Scan an image and insert it in a Windows XP application The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device). The link icon for Outlook Express is not displayed in PaperPort®. The scanned image is blurred, garbled, or distorted when using ControlCenter2 or the SCAN key on my Brother machine. (For Mac OS X10.5) Use the Device Selector to configure your Brother machine’s scanner function (Mac) What are the settings in the Scanner window used for on an Apple Mac? What format are the attachments when a document is scanned to an e-mail address and is a special viewer needed? What is the PreScan option used for on an Apple Mac? When I connect two Brother products to one PC which is using a USB and parallel cable, I can't scan via the parallel cable. Why? When I try to OCR into WordPad using PaperPort® 8.0SE or 9.0SE or Brother Control Center, the text comesout as gibberish. This started after I installed Windows XP Service Pack 2 (SP2). Why and what should I do? More
Telephone (9) Change or delete a Group. How do I adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine? How do I store One Touch or Speed Dial numbers on my Brother machine for easy dialing? I can receive a fax, but cannot receive a call. My FAX/MFC will not Dial. Verify if the Brother machine has a dial tone What is Distinctive Ring and how do I program it? Why doesn't the machine answer when receiving a call? Why doesn't my Brother machine have a dial tone?
