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Copy (1) The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
Error Messages (20) "MFC is Busy" or "Connection Fail" error message appears. How can I clear the "PLS OPEN COVER" error message on LCD? I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®. I continue to receive the Error Message "Runtime Error 2147417848 (80010108) Automation Error Brother MFL Pro Control Center" whenI start Windows® XP. I get the error message Type 1,010 when I am trying to scan into Mac OS® 9 I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machineon my network, I'm getting the message "No devices could be found over the network". I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing theprinter driver and I cannot print. What should I do? I'm using Windows Vista. An error message referring to BRSVC01A.EXE appears after installing the printer. I'm using Windows XP. When I try to install PaperPort® 8.0, I get an error message "PaperPort Setup Wizard Terminated" and Ican't remove it from "Add or Remove Programs". The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installedWindows® XP Service Pack 2 (SP2). The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater) The Error message "A file required cannot be found.(CC035)" appears when I click the "Remote Setup" or"Quick-Dial" button in ControlCenter2. (For Macintosh) The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device). The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x. What does "COMM.ERROR" on the LCD display mean? What does "MACHINE ERROR XX" mean? When installing a mediacard into the slot, the message "Card is full" appears even though the card is not full. Why does my machine display "Awaiting Redial"? Why does the message "Media Error" appear on the LCD when I put a memory card into the media slot on my Brother machine? Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine? More
Fax (15) Do I need a telephone line to send and receive faxes with my Brother machine? How can I configure Windows® XP to send and receive faxes? How do I know which receive mode to select? How do I use my Outlook contacts with my Brother PC-Fax software? I am experiencing problems sending a fax, what can I do? I am trying to receive faxes into my Windows® PC with the MFC connected to a phone line using distinctive ring. The PC-FAX Receivesoftware is answering all incoming calls, regular ring and distinctive ring. I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes. What can I do? I cannot receive a colour fax. I can't receive a PC-FAX with my Windows PC. I want to use a name from my Windows® NT4/2000/XP address book to send a FAX. The address book is stored on a network share andwhen I try to access the address book it will not open. My FAX/MFC will not Dial. Why? The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7). What does "NG" or "ERROR" on the Transmission Verification Report mean? When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards? Why doesn't the machine answer when receiving a call? More
Linux (1) I'm using Ubuntu 23.04 or their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
Mobile (1) The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
Others (2) My computer hangs when connect with a USB Cable. The keys on the control panel do not respond.
Print (42) Can I print from or scan to an Android™ Smartphone? Can I print from or scan to an iPhone, iPod Touch or iPad? Cannot print after a Windows 10 update (June 2020) Change the printer driver settings (Windows / macOS) Delete print jobs from the print queue. How can I improve poor print quality? I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should Ido? I am sharing my Brother machine from my Windows XP computer and other Windows users are not able to print. I am using the memory card function but the thumbnail images do not appear on the printout I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and imagesare jagged. I cannot access the memory card in the media slot. I cannot print from my computer via network (for Macintosh). I cannot print from my computer via network. (For Windows) I cannot print from my computer via USB. I get a mirror image when I print from my Windows 2000/XP PC I installed drivers from the bundled CD-ROM but I cannot print (Mac OS X 10.5 or greater) I'm using Mac OS X and the Brother machine does not appear in the Print Center or Printer Setup Utility. What can I do? I'm using my Brother machine in a Windows XP / Windows Vista networked TCP/IP environment. I was able to print, butsuddenly I cannot print. Why? I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine staysoffline and I cannot print. I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing theprinter driver and I cannot print. What should I do? I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print. I'm using Mac OS X 10.5 or greater and I'm getting an error messages when I try to print. I'm using Windows Vista. An error message referring to BRSVC01A.EXE appears after installing the printer. My FAX/MFC/DCP does not print or prints garbage when printing the first document after starting the PC. My machine only prints one copy of my document even though I have asked it to print two or more (for Windows 2000/XP and WindowsVista). My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021) Some characters are missing when printing PDF files from Adobe® Acrobat® /Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this? The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater) The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device). The printer status is Offline or Paused. The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word2010. The white horizontal lines appears on the printed image from the PaperPort® software Using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. When I print from Microsoft Excel 2002/2003, Word 2002/2003 or PowerPoint 2002/2003, semitransparent graphics are printedincorrectly. When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, theright or left hand portion of the page is blank or it prints on a separate piece of paper. When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines areprinted that shouldn't be there. When I share a FAX / DCP / MFC via a Windows XP PC, the machine prints garbage characters. What can I do? When I try to print thin colour borders in Microsoft Excel, the borders are printed in black. When printing a "Power Point" document with "Page Layout: 2 in 1" and the quality is set to Super Fine or Fine part of the imageis black. When trying to print from Mac OS X the print queue is stopped. Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine? More
Scan (25) Can I print from or scan to an Android™ Smartphone? Can I print from or scan to an iPhone, iPod Touch or iPad? How do I scan a document from the Windows Vista™ Photo Gallery? How do I scan an image and insert it into an Office 2007 application using Windows Vista/Windows 7 How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7? I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should Ido? I cannot scan via USB. (Mac OS X) I get the error message Type 1,010 when I am trying to scan into Mac OS® 9 I'm using Mac OS X 10.4 / 10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in PhotoshopCS3 although I can scan with ControlCenter2 or other applications. What should I do? I'm using Windows XP. I can't scan or the scanner doesn't work properly after installing the WIA driver. What canI do? I'm using Mac OS X 10.5. When trying to scan using the Brother ControlCenter2 with the USB interface, the ControlCenter2 screenwill close. Scan a document from a Windows Vista application Scan a document from a Windows XP application Scan a document in Windows 8 and Windows 10. Scan a document using "Scanner and Camera Wizard" in Windows XP Scan an image and insert it in a Windows XP application The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device). The link icon for Outlook Express is not displayed in PaperPort®. Use the Device Selector to configure your Brother machine’s scanner function (Mac) What are the settings in the Scanner window used for on an Apple Mac? What format are the attachments when a document is scanned to an e-mail address and is a special viewer needed? What is the PreScan option used for on an Apple Mac? When I connect two Brother products to one PC which is using a USB and parallel cable, I can't scan via the parallel cable. Why? When I try to OCR into WordPad using PaperPort® 8.0SE or 9.0SE or Brother Control Center, the text comesout as gibberish. This started after I installed Windows XP Service Pack 2 (SP2). Why and what should I do? While writing data to the memory card in the media slot, the status dialog box does not update. It appears to have frozen. More
Telephone (5) I can receive a fax, but cannot receive a call. My FAX/MFC will not Dial. Why? Verify if the Brother machine has a dial tone Why doesn't my Brother machine have a dial tone? Why doesn't the machine answer when receiving a call?
