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Copy (12) Black lines down the page Black toner marks across the page Curled or wavy Faint Grey background Image skewed Lines across the page Toner specks White lines across the page White lines down the page White lines, bands or ribbing across the page Wrinkles or creases More
Error Messages (17) "Offline" appears on the Status Monitor. (Video) Replace Toner 2-sided Disabled Drum ! Drum End Soon I still receive the error message "Replace Drum", or "Drum End Soon" after I replace the drum unit with a newone. Jam 2-sided Jam Inside (With Video Instructions) Jam Rear Jam Tray (1) Manual Feed Replace Drum Self-Diagnostic Size Error DX or Size Error 2-sided The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device). The printer status is Offline or Paused. TONER ENDED More
Fax (12) Black lines down the page Black toner marks across the page Curled or wavy Faint Grey background Image skewed Lines across the page Toner specks White lines across the page White lines down the page White lines, bands or ribbing across the page Wrinkles or creases More
Mobile (7) Can I print from and scan to iPhone, iPod Touch and iPad? Can I print from or scan to Android™ Smartphone? My machine prints documents in inverted colours after updating to Android™ 14. The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device). What is AirPrint? Which connection can I use to print from my device (Android™) using Brother iPrint&Scan? Which connection can I use to print from my device (iPhone, iPod Touch, iPad) using Brother iPrint&Scan?
Others (1) A mouse pointer keeps focusing on the Brother Status Monitor appearing on the PC desktop while I'm using or launching otherapplications.
Paper Feed / Paper Jam (14) (Video) Load an Envelope (Manual Feed Slot) (Video) Load paper Clear paper jams. Curled or wavy Envelope creases Image skewed Jam 2-sided Jam Inside (With Video Instructions) Jam Rear Jam Tray (1) Load paper in the paper tray Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feedingpaper. How can I reduce the time it takes to start feeding paper? Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printerdriver. (For Windows Only) Wrinkles or creases More
Print (38) Black lines down the page Black toner marks across the page Can I print from and scan to iPhone, iPod Touch and iPad? Can I print from or scan to Android™ Smartphone? Cancel print jobs using the printer control panel. Curled or wavy Envelope creases Faint Ghost Grey background Hollow print I cannot find some options in the Print dialogue box (macOS 11 or later) I cannot find some options in the Print dialogue box. (For OS X v10.7 to 10.15) I cannot print using my Brother machine on a wireless network (Mac) I cannot print using my Brother machine on a wireless network (Mac) I cannot print using my Brother machine on a wireless network (Windows) Image skewed Lines across the page Poor fixing Possible solutions for print quality issues Print on both sides of paper or a booklet automatically Print on envelopes, labels or thick paper from the Manual feed slot Printing / Scanning with a mobile device Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feedingpaper. How can I reduce the time it takes to start feeding paper? Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printerdriver. (For Windows Only) The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device). The machine prints unexpectedly or it prints garbage. The printed page is all black The printer status is Offline or Paused. Toner specks Turn the Toner Save Mode on or off. Which connection can I use to print from my device (Android™) using Brother iPrint&Scan? Which connection can I use to print from my device (iPhone, iPod Touch, iPad) using Brother iPrint&Scan? White lines across the page White lines down the page White lines, bands or ribbing across the page White spots on black text and graphics or black spots appear at 94 mm (3.7 in.) intervals. Wrinkles or creases More
Scan (6) Can I print from and scan to iPhone, iPod Touch and iPad? Can I print from or scan to Android™ Smartphone? Printing / Scanning with a mobile device The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device). Which connection can I use to print from my device (Android™) using Brother iPrint&Scan? Which connection can I use to print from my device (iPhone, iPod Touch, iPad) using Brother iPrint&Scan?