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Error Messages (8) How can I clear the "PLS OPEN COVER" error message on LCD? How can I clear the "PAPER JAM" error message? I still see the "Toner Empty" message on the LCD even after replacing the toner cartridge. What does "MACHINE ERROR XX" mean? While I'm scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". Why does my machine display "Awaiting Redial"? Why does the display read "Cover Open"? Why does the LCD of my machine display "CHANGE DRUM SOON"?
Fax (6) Can I confirm that the FAX was sent correctly? I am experiencing problems sending a fax, what can I do? I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes. What can I do? What is Distinctive Ring and how do I program it? Why doesn't the machine answer when receiving a call? Why are my sent faxes always received with a black vertical line down the page?
Telephone (2) What is Distinctive Ring and how do I program it? Why doesn't the machine answer when receiving a call?