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Error Messages (10) All the lights are flashing together. An error message referring to BRSVC01A.EXE appears after installing the printer driver on Windows® XP SP2 or Windows Server 2003. I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®. The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installedWindows® XP Service Pack 2 (SP2). The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater) The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device). The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x. There is no jammed paper in the machine, but still the Paper LED is ON or Flashing. What do the LED indications mean? Why does the Drum LED blink ? More
Linux (18) All print jobs are aborted and nothing is printed. (Linux) I cannot install the driver when using the Driver Install Tool. (Linux) I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux) I want to print using CUPS while keeping SELinux enabled. (Linux) I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the followingerror message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux) I'm using openSUSE 11.3. I cannot print to my Brother Machine. (Linux) I'm using SuSE 11.2. I cannot print to Brother monochrome machines. (Linux) I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux) Large characters are printed incorrectly. (Linux) Paper size settings are unavailable when I print from OpenOffice (Linux) Pre-Required Procedures (Linux) Print command (cupswrapper) (Linux) Print command (LPR) (Linux) The downloaded driver's name is different from my machine's name. (Linux) Uninstall printer drivers (Linux) Uninstall Scan-key-tool. (Linux) Uninstall the scanner driver. (Linux) When printing with monochrome laser printer, the print position shifts. (Linux) More
Mobile (1) The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
Others (1) I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
Paper Feed / Paper Jam (4) Printouts (envelopes) have creases. Printouts have a curl or wave. Printouts have wrinkles or creases. The paper is skewed when it's printed.
Print (43) An error message referring to BRSVC01A.EXE appears after installing the printer driver on Windows® XP SP2 or Windows Server 2003. Black toner marks appear across the page. Can I print from DOS applications? Can I print from or scan to an Android™ Smartphone? Can I print from or scan to an iPhone, iPod Touch or iPad? Can I print using the IPP protocol on Windows XP? Cannot print after a Windows 10 update (June 2020) Change the printer driver settings (Windows / macOS) How can I print from a Linux system? I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on thepage. I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images arejagged. I cannot print from my computer via network (for Macintosh). I cannot print from my computer via network. (For Windows) I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater) I'm using my Brother machine in a Windows XP / Windows Vista networked TCP/IP environment. I was able to print, butsuddenly I cannot print. Why? I'm using the BR-Script3 driver, and my Brother machine does not print my document with the Booklet option Iselected in Adobe® Acrobat® / Adobe® Reader®. I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine staysoffline and I cannot print. I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. I'm using the Simple Network Configuration capabilities of Apple® Mac OS X. The printer appears in the "Print Center","Printer Setup Utility", "Print & Fax" or "Print & Scan", but I cannot print. I'm using the Simple Network Configuration capabilities of Apple® Mac OS® X. I can print from a Macintosh®, but not from aWindows® PC. In Mac OS X 10.5 Leopard, the printer icon remains in the Dock after printing. How do I remove the printer icon from the Dock andkeep it from returning? Lines appears across the page. My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021) Output sheets are completely black. Printouts (envelopes) have creases. Printouts have a curl or wave. Printouts have a grey background. Printouts have toner specks. Printouts have wrinkles or creases. Some characters are missing when printing PDF files from Adobe® Acrobat® /Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this? The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater) The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device). The paper is skewed when it's printed. The printer status is Offline or Paused. The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word2010. Vertical black lines appear on the printout. When I print a document as a booklet from Microsoft Office 2003 or later, a drawing object does not position correctly on theprinted page. (For Windows BR-Script Printer Drivers users) When I print from Adobe® Illustrator® with the ‘Improve Grey Printing’ option enabled, the document with halftone setting does notprint as expected. Where is the Auto 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater? White lines appear across the page. White lines appear down the page. White spots appear in areas of dense black printing. White spots on black text and graphics or black spots appear at 94 mm (3.7 in.) intervals. More
Scan (3) Can I print from or scan to an Android™ Smartphone? Can I print from or scan to an iPhone, iPod Touch or iPad? The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
