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Why choose Brother for retail customer services?

At Brother we understand that, despite being part of the shop floor, retail customer services desks have more varied print demands than the wider shop floor. 

Customer service desks often serve many purposes to both customers and staff. Embracing flexible printing and scanning solutions can enable staff to meet any need from managing click and collect orders to dealing with customer return processes or managing visitors.

Brother’s retail team understands how technology can improve the in-store customer service experience. We work with retail partners to create bespoke customer service print and scan solutions.

We understand retail customer services


Bespoke printing and scanning solutions to meet varied demands. Brother can tailor our solutions to meet your specific requirements.

Better customer experience

Small footprint or portable technology allows for printing and scanning where you need it. Staff can stay with the customer throughout the process for a better customer experience.


Seamless integration with existing systems to capture customer data and manage click and collect services.

Capturing customer data

Capture customer identification for high value purchases. 

  • Secure and GDPR compliant
  • Fast, compact space saving facility. No need to leave the customer
  • Seamless integration with back office systems. Automatically saved to the company network

Explore capturing customer data

Staff identification badges

Create bespoke, branded staff ID badges. Save time and money by creating your own durable staff and visitor ID badges. Badges can be quickly and easily printed, as and when required and are protected with unique lamination, making them durable and professional.

  • High quality, customisable staff identification badges
  • Reduce waste with long lasting, uniquely laminated identity badges
  • On-demand, print as many as you need, whenever you need them

Explore staff identification badges

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