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Installation (3) How to add a new stock from the Seagull driver How to install the Mac driver via USB / Wi-Fi® / wired network I don't know the Product Key Code for BarTender UltraLite Edition 2021 (BarTender Designer for Brother).
Machine (6) How do I initialise and clear the printer to factory default settings? How do I reset Wi-Fi® setting? How to add a new stock from the Seagull driver How to calibrate the Gap/Black Mark Sensor by directly operating the printer How to execute the printer configuration (Self-test) to debug Will my printer automatically turn itself off?
Maintenance (4) How do I clean / maintain my printer? How to clean the Platen Roller How to clean the Print Head How to install the Roll Spacer Set (Optional)
Network (5) Find the Wireless Security Information (e.g., SSID, Network key, etc.) for Windows How do I reset Wi-Fi® setting? How to connect the printer to your computer (for Windows) Using the CommTool (for Windows) Where can I find the printer's network settings, such as IP address?
Printing (13) How to add a new stock from the Seagull driver How to adjust the print position with the BPM (Brother Printer Management Tool) How to adjust the printout position How to adjust the tear position in BarTender How to calibrate the Gap/Black Mark Sensor by directly operating the printer How to change the control prefix code with the BPM (Brother Printer Management Tool) (for Windows) How to change the printer code page How to change the speed and density in BarTender How to execute the printer configuration (Self-test) to debug Printed barcodes cannot be read. Printing is not possible. The left or right side of the label is not printed correctly. The print quality is poor. More
Software (20) Enable or disable Bluetooth Low Energy (BLE) How do I uninstall the printer driver? How to add a new stock from the Seagull driver How to adjust the print position with the BPM (Brother Printer Management Tool) How to change the control prefix code with the BPM (Brother Printer Management Tool) (for Windows) How to change the printer code page How to connect the printer to your computer (for Windows) How to install the Windows driver via Bluetooth® How to install the Windows driver via Wi-Fi® / wired network How to install the Mac driver via USB / Wi-Fi® / wired network How to set Bluetooth Local Name or PIN code using the BPM (Brother Printer Management Tool) How to transfer the print programs or templates using FBPL commands How to update firmware to all printers on the same subnet at the same time How to update the firmware How to get an alert log file using the BPM (Brother Printer Management Tool) I cannot install the Windows driver. The left or right side of the label is not printed correctly. Update the Bluetooth® / Wi-Fi® module's firmware to use Bluetooth Low Energy (BLE) Using the CommTool (for Windows) Where can I find the printer's network settings, such as IP address? More