Brother Connect Loyalty is a free to join customer rewards programme designed to thank you for connecting with Brother. It offers exclusive benefits such as personalised offers and dashboard, 5% discount across all products from our online store with free delivery and an additional year of warranty* when you join and use eligible Brother devices and genuine supplies through our connect loyalty programme.

If you would like to join online you can join via this link:  https://ecopro.brother.ie/web/select-printer?src=sitecore_brotherplus&plan=brotherplusfreeplan

Sign up and benefit from a guaranteed 5% discount on any purchases from the Brother store plus: 

• 1 year extra printer warranty for joining when using genuine supplies 
• Smart offers on inks or toners 
• Personal dashboard to track your usage 
  

No, joining Brother Connect Loyalty is completely free! It’s our way of saying thank you for choosing Brother. 

Most Brother printers that are compatible with the Brother Mobile Connect app are eligible except for the new TankBenefit range at the moment. This typically includes inkjet and laser models released in recent years. However you can check eligibility during app setup or on the list below:

Supported models from March 2025: 
 
Mono Laser: 

DCP-L2627DWE  |  MFC-L2860DWE | DCP-L2620DW  |  DCP-L2627DW  |  DCP-L2627DWXL  |  DCP-L2660DW  |  DCP-L2665DW  | HL-1240W | HL-L1242W | DCP-L1640W | DCP-L1642W | DCP-L1660W | MFC-L2800DW  |  MFC-L2827DW  |  MFC-L2827DWXL  |  MFC-L2835DW  |  MFC-L2860DW 

Colour Laser: 

MFC-L3760CDW  |  MFC-L3740CDW  |  DCP-L3560CDW  |  DCP-L3520CDW  |  HL-L3240CDW  |  HL-L3220CW  |  HL-L3215CW  |  DCP-L3515CDW  |  DCP-L3527CDW  |  DCP-L3555CDW | HL-L3220CWE  |  DCP-L3520CDWE  |  MFC-L3740CDWE 

Inkjet:  

DCP-J1460DW | DCP-J1260DW | DCP-J1310DW | DCP-J1360DW | DCP-J1313DW | MFC-J4350DW  |  MFC‑J4535DWXL  |  MFC‑J4335DW  |  MFC‑J4340DW  |  MFC-J4340DWE | MFC-J4550DW |  MFC‑J4540DW |  MFC‑J5340DW  |  MFC-J5340DWE  |  MFC‑J5345DW |  MFC‑J5740DW  |  MFC‑J6540DW  |  MFC-J6540DWE  |  MFC‑J6940DW 

If you stop using Brother Genuine Supplies then your extra years warranty will be removed.  
If you leave the Connect Loyalty Program your benefits including your discounts will be removed, your original warranty will apply.

You can manage your personal information directly in the Brother Connect dashboard under the My account section. This includes updating your email, address, and communication preferences.

For support, visit the https://www.brother.co.uk/support or contact customer service via live chat, phone, or email via https://store.brother.co.uk/support/contact.

UK 
France 
Germany 
Spain 
Italy 
Portugal 
Austria

Visit https://www.brother.co.uk/recycling for more details.

Brother Connect loyalty is a free programme designed to reward you for using your Brother printer. It offers personalised tools, exclusive perks, and savings to make printing easier and more cost-effective.

Whereas:

• The Brother Mobile Connect app is a mobile app that helps you manage your Brother printer, including printing, scanning, checking ink levels, and more.
• Brother EcoPro is a subscription service where you pay a low monthly fee to have ink or toner delivered automatically when you need it, with shipping included.

Each service supports your printing needs in a different way: Connect loyalty rewards you, the app helps you manage your printer, and EcoPro ensures you never run out of supplies.