BROTHER P-TOUCH CAMPAIGN TERMS AND CONDITIONS (ROI)

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials for the Brother P-touch Campaign. Participants in the Brother P-touch campaign agree to these terms and conditions.

Promoter: Brother International Europe Limited, 1 Tame Street, Audenshaw, Manchester, M34 5JE, United Kingdom.

Administrator: TLC Marketing UK Ltd (TLC), PO Box 468, Swansea SA1 1RH.

1. Eligibility: The Promotion is open to residents of Republic Of Ireland aged 18 or over only. This Promotion excludes the (i) agents and / or the employees of such agents of the Promoter, (ii) employees of the Promoter and its group companies, (iii) the immediate families of the agents and employees referred to in this clause and (iv) anyone else professionally connected with the Promotion or its administration.

2. Entrants who register on the promotional website are eligible to enter a prize draw to win a European holiday.

3. Key promotional dates are;

·         Promotional Period: 1st September 2018 to 31^st December 2018.

·         Registration Period: 1st September 2018 to 31^st March 2019.

·         Prize draw: winners drawn on 8^th April 2019.

·         Prizes must be booked by: 31^st August 2019.

·         All travel by: 30^th September 2020.

4. How to participate:

• Entrants will be directed to the promotional website brother.eu/ptouch30 where they must enter in their registration details (name, contact number and email address) by the end of the Registration Period and answer the question relating to a Brother promotional video to be in with a chance of winning a holiday prize. If a customer answers the question correctly they will be entered into the prize draw. There is a limit of one entry per person throughout the Promotional Period.
• The holiday prize will be fulfilled by the Administrator’s concierge team.
• The winner of the holidays must have booked and completed all travel by 30^th September 2020. The last day for outbound flights is 23^rd September 2020.

5. The prize offered is:

One holiday within Europe for up to four adults (the winner and three guests), consisting of economy return flights from an international airport including baggage (1 hold bag per person), up to seven nights at a 4* hotel on a half board basis, transfers destination side and £500 or local currency equivalent spending money. Holidays can be tailored within reason to the needs and preference of the winner, subject to availability. Additional prize terms can be found at the end of these Terms and Conditions.

6. There is a total of one (1) holiday prize to be won.

7. Following the close of the Promotion, all valid and correct entries will be entered into a draw to select a winner. The draw will be conducted by an independent party on the 8^th April 2019.

8. The Prize winner will be contacted by email and telephone by 21^st April 2019. Prize winners will need to have responded within 14 calendar days to confirm eligibility and acceptance of the Prize. A maximum of five attempts will be made to contact the winner. If no contact can be made and/or no response is received, the Promoter reserves the right to disqualify that winner. The Promoter then reserves the right to award the Prize to a reserve winner selected in the same manner. The reserve winner will be subject to these same Terms and Conditions. Details of the holiday Prize the winner wishes to take (destination, dates, guests) need to be confirmed at the latest with the Administrator’s concierge team by 31^st August 2019 and there can be no extension to this deadline.

9. The winner of the holiday will be asked to provide their travel details (including passport information) when contacted by the Administrator’s customer service team.

10. The Promoter and the Administrator accepts no responsibility for any registrations that are incomplete, illegible, corrupted, lost, damaged, delayed or fail to reach the Administrator.

11. The Promoter and Administrator reserve the right to check eligibility of an entrant selected as a Winner and validity and their entry. If, in the Promoter’s sole discretion, a Winner is deemed ineligible or their entry is deemed invalid, the Promoter reserves the right to disqualify that Winner.

12. The Promoter and the Administrator reserve the right to require customers to provide further verification as to proof of purchase so please keep your receipt or order confirmation. In addition, the Promoter and the Administrator reserve the right to reject those registrations which it considers, in its absolute discretion, are fraudulent or invalid.

13. Your claim will be deemed invalid if (including but not limited to) you;

• Have not entered your registration details by the specified deadline of 31^st March 2019.
• Have failed in any way to otherwise comply with these Terms and Conditions and corresponding partner Terms and Conditions as determined by The Promoter or the Administrator in its sole discretion.

14. The Promoter and the Administrator reserves the right to replace any prize with one of equal or greater value in the event of unavailability due to circumstances beyond its control.

15. Prizes are subject to availability and are not for re-sale, cannot be auctioned or exchanged and are not transferable or redeemable for cash.

16. Insofar as permitted by law, neither the Promoter nor the Administrator, nor its associated companies, will be responsible or liable to compensate the customer, or accept any liability, for any personal loss or injury occurring whilst entering this promotion or taking a prize neither can they guarantee the quality and/or availability of the services offered when taking up a prize and cannot be held liable for any resulting personal loss or damage. Your statutory rights are unaffected.

17. The Promoter will only use the personal details supplied for the administration of the promotion and for no other purpose, unless we have your consent. Your personal details will at all times be kept confidential and in accordance with current data protection legislation. Visit brother brother.co.uk/about-brother/privacy-policy to view the Promoter’s Privacy Policy. You can request access to your personal data, have any inaccuracies rectified, or request a deletion by sending an email to brotherptouch@tlcrewards.com. By participating in the Promotion, you agree to the use of your personal data as described here. The customer details will be passed onto the Administrator for the administration of the prizes.

18.  The full name and county of the Winner will be available 1 month after the close of the promotion for a minimum of 4 weeks, and can be requested by sending an email to brotherptouch@tlcrewards.com with “Brother P-Touch WL” in the subject.

19. This promotion is administered by TLC Marketing UK Ltd (TLC), PO Box 468, Swansea SA1 1RH. All correspondence regarding the promotion should be directed to Brother P-touch Campaign, PO Box 468, Swansea, SA1 1RH, United Kingdom. If for any reason you encounter a problem, please contact TLC at brotherptouch@tlcrewards.com

20. If any of these clauses should be determined to be illegal, invalid or otherwise unenforceable then it shall be severed and deleted from these terms and conditions and the remaining clauses shall survive and remain in full force and effect.

21. These terms and conditions shall be governed by Irish law and eligible customers irrevocably submit to the jurisdiction of the courts of Republic Of Ireland, insofar as is permitted by law.

22. Additional details on the Prize:

a.   The prize packages must be taken as a whole, flights and hotels cannot be redeemed separately. The winner and their guests must travel together on the same flight to the prize destination and stay in the same hotel. The winner and their guests must each have a valid passport and have all necessary and relevant visas (if applicable) to travel to the chosen prize destination. Each person’s passport must have an expiry date no less than 6 months following the dates of travel, unless otherwise specified by a pertinent regulation. All passport and visa requirements are the sole responsibility of the relevant winner/guests. The winner and guests are responsible for all expenses not expressly stated in these Terms and Conditions as being included as part of the prize. All other costs and expenses incurred from the holiday including, but not limited to travel insurance, additional travel, departure airport transfers, excursions, visas (if applicable), vaccines (if applicable), additional meals and drinks as required, additional spending money, tips and other gratuities are the winner’s and their guests’ own.

b.   Once tickets have been issued, they are only valid for flights, dates and times shown.

c.   The winner and their guests must abide by and are subject to the Airline’s published Conditions of Carriage.

d.   Name changes to the flight seats once confirmed are not permitted.

e.   If a booking is cancelled by the winner, no alternative tickets will be issued and for the avoidance of doubt, no compensation and/or refund will be provided.

f.     Frequent Flyer points cannot be accrued on the flight tickets. An upgrade cannot be purchased on these tickets with cash or Frequent Flyer points.

g.   Flight extras are not included in the prize (flight extras include, but are not limited to, on-board meals and drinks).

h.    The winner is solely responsible for any additional charges incurred at the hotel during their stay, including, without limitation, costs of meals, drinks, additional nights and services together with related taxes.

i.      A valid credit or debit card will be required to check in to your room and will be used to guarantee any incidentals such as in-room calls or services.

j.      Winners are responsible for the behaviour of themselves and their guest whilst taking the Prize. The Promoter reserves the right in its absolute discretion to exclude the winner and/or guest from participation in any aspect of the Prize if any party fails to comply with the directions of the Promoter or any companies associated with the Prize or the winner and/or guest act in a manner that is dangerous to themselves or to the public or is, in the opinion of the Promoter, anti-social in any manner or which causes a disturbance or nuisance to others.

 

Q: How do I qualify to enter the competition?

A: If you've bought a qualifying Brother P-touch label printer within the promotion period, then you qualify for the competition. Qualifying models are:

• PT-H110
• PT-D210
• PT-D210VP
• PT-D400
• PT-D400VP
• PT-D450VP
• PT-D600VP
• P-touch CUBE Plus (PT-P710BT)
• PT-P750W

Q: How long does the promotion run?

A: The promotion starts 1st September 2018 and ends 31st December 2018. You have until 31st March 2019 to enter the competition.

Q: What are the prizes?

A: There is a prize draw to win 1 of 15 fantastic holidays worth up to £5000 each.

Q: How do I enter?

A: All you need to do is purchase a qualifying product within the promotion dates then enter then complete the entry form including your contact details, product information and answer a question. We'll then email you and let you know if you've won a holiday prize after the draw is made on 8th April 2019.

Q: Where's my products serial number?

A:This is either located on a sticker on the base/back of your P-touch, or underneath the tape cassette housing (first open the tape cassette cover).

Q: I still have a question, can you help me?

A: Of course, if you need further help then please contact us by email at BrotherPtouch@tlcrewards.com 

This competition is managed and run by TLC Marketing UK Limited on behalf of Brother International Europe Ltd. Their contact details are:

TLC Marketing
19 Harcourt Street
London
W1H 4HF

 

BrotherPtouch@tlcrewards.com

Introduction

TLC Marketing UK Limited’s ICO registration number is Z2323468 and our entry on the register can be viewed here. However, in this policy, ‘we’, ‘our’ and ‘TLC’ each mean all the companies that make up the TLC Group.

 

This policy sets out how TLC uses (and protects) personal information - including information from the use of our website and participating in promotions organised by TLC and our partners.

TLC uses and stores personal information for the following purposes:

• To provide a direct marketing service
• Advertise and market on behalf of customers and partners
• Undertake research
• Maintain our own accounts and records
• Support and manage our staff
• Fulfil our legal obligations and exercise our legal rights (including legal proceedings)

  If we collect information for one purpose and then intend to use it for a different purpose, we will seek your consent to do so and/or inform you where necessary or appropriate. Our legal grounds for using and storing personal information are explained in more details below.

  TLC is the Data Controller for personal information relating to people who have:

• Agreed to receive marketing information from TLC
• Taken part in promotions organised by, on behalf or with TLC
• Used TLC’s website and websites we operate on behalf of clients
• TLC’s employees and the employees of organisations which we work with

TLC will only disclose personal information to organisations outside of TLC:

• To carry out our business and to provide a service or carry out a contract with you
• Where we have your consent
• Where we have justifiable reason (including where legally obliged or authorised and where we are pursuing legitimate interests)

 

Website visitors and people engaging with products, services or promotions

It is necessary for the products, services and promotions we provide for TLC to use and store personal information. We are committed to the privacy of every individual who visits our sites or sites we operate on behalf of a client, responds to our interactive advertisements and other communications or engages with our products services or promotions. We are also committed to transparency about how we use personal information and informing people of their rights in relation to the use and storage of personal information. More information about your rights is available at the end of this policy.

 

Types of personal information and how we collect it:

• Information that you provide by registering or by filling in forms on this site. This includes information provided at the time of subscribing to any services we offer, downloading information posted on our site, posting material or requesting further services

 

• We may also ask you for information in connection with or participation in any promotions or competitions sponsored, promoted or offered by us and/or any third party and information you provide when giving us feedback or completing profile forms and when you report a problem with our site or information we learn from your use of our service and your visits to our site

 

• Other information from your interaction with our site, services, content and advertising, including computer and connection information, statistics on page views, traffic to and from the site, ad data, IP address and standard web log information

 

• If you contact us, we may keep a record of that correspondence

 

• Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own purposes or otherwise and the resources that you access.

 

Why we collect your personal information and how we use it:

The information we hold on you will be used in different ways. Here are the main ones:

• To provide a product or service you have requested

   

• Offer you a personalised experience and understand your needs better

   

• Inform you of events or updates you have asked for or contact you if we need to obtain or provide additional information

   

  Specifically, we use your information we collect to carry out our business and to provide a service, product or promotion or carry out a contract with you:

• To fulfil product, service or promotion requests

   

• Provide the best possible customer services and to help us with internal administration

   

• Contact you with important information relating to products, services or promotions, such as confirming your order, reminding you of an upcoming event or letting you know about changes that may affect you

 

If you do not provide personal information necessary for a specific service, product or promotion, we may not be able to provide the service or product or you may not be able to take part in the promotion.

 

Who we share personal information with

We share information with partner organisations which are involved in the products, services or promotions.

 

How long we store personal information

To help TLC operate our service and meet our legal obligations we will store personal information for six years after the date of the product, service or promotion for which the information was used or stored.

 

Your rights

You have the following rights:

 

• The right to be informed personal information relating to you is being used or stored (which is what this privacy notice is for)
• The right to access personal information relating to you which we use or hold
• The right to object to the use of personal information relating to you carried out on the ground of legitimate interests
• The right to withdraw consent to the use or storage or personal information relating to you where the ground for the use or storage is your consent. The withdrawal of consent will not affect any use or storage of personal information relating to you which was based on consent before it was withdrawn
• The right to erasure of information relating to you that we use or hold (only in some circumstances)
• The right of data portability
• The right to have personal information relating to you rectified if it is inaccurate
• The right to have personal data relating to you restricted or blocked from being used or stored

Please be aware that these rights are not always absolute and there may be some situations in which you cannot exercise them or they are not relevant. To help you understand how they work, we have provided links to the Information Commissioner’s Office’s guidance on each of the rights.

 

Complaints

If you have any cause for concern about TLC’s handling of personal information, please contact us using the details below.

If we are unable to resolve your concerns about our handling of personal information, you have the right to complain to the Information Commissioner’s Office.

 

Contact details

TLC Marketing

19 Harcourt Street London

W1H 4HF

 

privacy@tlcmarketing.com

www.tlcmarketing.com/uk/contactus

 

TLC may modify this Privacy statement and you should therefore periodically visit this page to be sure that you have read and agree with our most current privacy statement. We are not responsible for the content of external sites.

 

Cookies Policy

TLC’s website and websites we operate and administer on behalf of our clients places Cookies on your computer.

 

What are Cookies?

Cookies are small text files placed on your computer or mobile device by websites. They store preferences and other information to allow you to use the website efficiently and also provide information on how websites are used. Some cookies are essential for the website to function, others are optional.

 

With most Internet Browsers, you can erase Cookies from your computer hard drive, block all Cookies, or receive a warning before a Cookie is stored. Further details on removing Cookies is available on www.aboutcookies.org. Please note that removing or blocking Cookies may interfere with your full use of our sites.

 

Essential Cookies

We use session Cookies to store information that are essential for the website to function. This includes Cookies that store code validation and reward information. These Cookies expire when you terminate your browser session.

 

Performance Cookies

These Cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These Cookies do not collect information that identifies a visitor. All information these Cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

 

We use Cookies to ‘remember’ what interactions the user has had with the site and the web pages the user has viewed, for example the URL of the page.

 

What first party Cookies does this site use?

Cookie	Name	Purpose	Expiry
TLC Temporary .NET Sessions State	ASP.NET_SessionId	Used to maintain an anonymized user session by our web servers. When you leave the site, this cookie will be removed.	On close of current web session
TLC Persistent Cookie Consent pop up	CC_analytics	Cookie Consent cookies which appear after you have clicked on the ‘allow cookies’ in the floating footer. More info http://silktide.com/cookieconsent	1 year from creation

 

Cookie	Name	Purpose	Expiry
These Cookies are used to collect information about how visitors use a TLC site. We use the information to compile reports and to help us improve the site. The Cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
GoogleAnalytics	_utma	Google stores the information collected by the cookies on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. Unless you opt-out of the Google Cookie, by using this site you consent to the use of the Google Cookie and any information generated by Google Analytics.	2 years
	_utmb		30 minutes
	_utmc		On close of web session
	_utmz		6 months
You can find an overview of privacy at Google here. For information on how to opt-out from all GoogleAnalytics cookies (from all sites not just from TLC) visit Google.

 

This site does not use any third party Cookies.

If you would like more information on the Cookies used by our site (and any other site) you can do so from within your web browser by following these steps: www.wikihow.com/View-Cookies

 

Legal ground for Cookies collecting personal information

Where consent is required for Cookies to be placed on your computer, TLC’s use and storage of personal information relating to you provided by the Cookies is based on your consent. You may withdraw your consent at any time by updating your Cookie settings and contacting us at privacy@tlcmarketing.com.

 

Where consent is not needed for cookies to be placed on your computer (for example, where a cookie is needed for the operation of our website), the use and storage of any personal information provided by the cookies will be based on legitimate interests. The legitimate interests we are pursuing are the operation of our website and promotion of TLC.